NEWS

​The National Weather Service has issued a tropical storm warning for Mecklenburg County.  Due to impending severe weather, the Town of Davidson will activate the Emergency Operations Center (EOC) on Friday, September 30, 2022 at 8:00 a.m. and remain operational until further notice. 

For all NON-EMERGENCY concerns (such as a tree in the road, etc.), please contact the EOC directly by phone at 704-940-9643. This will help reduce congestion for emergency dispatch. For all emergencies, please still call 911 directly. 

Please note the EOC number above will not be active until Friday, September 30 at 8:00 a.m. For any emergency issues prior to that time, please contact 911.

Tropical storm-force winds are expected somewhere within this area within the next 36 hours. Patio furniture, yard ornaments and plant containers can turn into projectiles in the event of high winds, which can damage your home, your neighbor’s home or can injure someone. Bring them inside or secure them to the ground so they don’t go airborne.

Important Reminders from our Energy Providers

With forecasts calling for gusting winds, heavy rain, and potential flooding in our areas this weekend, Duke Energy and Energy United are preparing to respond to possible power outages.

Duke Energy and Energy United have service crew workers, line technicians and other storm personnel available to respond to power outages that may occur this weekend.

• Ensure an adequate supply of flashlights, batteries, bottled water, non-perishable foods, medicines, etc., as well as the availability of a portable, battery-operated radio, TV or weather radio. Make sure your mobile devices and computers are fully charged. Charge your charging packs for these as well.
• Stay away from power lines that have fallen or are sagging. Consider all lines energized as well as trees or limbs in contact with lines. Please report downed power lines to Duke Energy/Energy United or local emergency services.
• If you use a generator due to a power outage, follow the manufacturer’s instructions to ensure safe and proper operation. Operate your generator outside; never operate it inside a building or garage.
• Don’t use grills or other outdoor appliances or equipment indoors for space heating or cooking, as these devices may omit carbon monoxide.
• Customers should make alternate shelter arrangements as needed if you will be significantly impacted by a loss of power – especially families who have special medical needs or elderly members.

Reporting a Power Outage

Duke Energy

Customers who experience power outages should call Duke Energy’s automated outage-reporting systems:

• Duke Energy Carolinas: 1-800-POWERON (1-800-769-3766)

Customers may also report an outage or view current outages online at www.duke-energy.com/outages or text OUT to 57801

Duke Energy will also provide updates on its social media channels to keep customers informed if significant outages occur:

• Duke Energy on Twitter: twitter.com/DukeEnergy
• Duke Energy on Facebook: facebook.com/DukeEnergy

Energy United

PHONE: Call 1-800-EUNITED (1-800-386-4833) to use Energy United’s Automated Support System.

ONLINE: Report an outage online by logging in to your Energy United Account. Customers can also sign up for outage alerts and receive real-time alerts of when power will be restored.

If a customer has information concerning the outage or would prefer to speak with a Customer Care Representative, call 1-800-522-3793.

For more information on how to prepare and stay safe, visit ready.gov/hurricanes.